Press Desk
Media notes, fact-checking, and launch updates are usually posted here; a reply typically arrives within 2 business days
Press contact address
For media inquiries, this channel should be checked first; you will get a quick response from 644jili Contact, especially between 10:00 AM and 7:00 PM
Email subject
Write 'Press' at the start of the message so the team can quickly route it
Short message
Enter name, organization, and question on one line; short messages are tracked quickly
Media kit and Help Center
The media kit contains brand name, logo usage, and recent screenshots; visiting the 644jili Help page also provides new users with essential guidance in 3 steps
Many Dhaka-based users previously ask about bKash, Nagad, and Rocket; the Help Center keeps ready answers to these small questions, so you don't have to type them again
Quick View List
- If there are account problems, verify login information
- For app-related questions, see the 644jili App page
- For new users, the 644jili Login instructions are useful
- For local users, information about bKash, Nagad, and Rocket is kept separate
To start even faster 644jili Help See newcomers 644jili App You will also find useful information on
Other contact channels
Account Support
Login problems, passwords, and profile changes; usually one clear ticket is enough
App Support
If the app does not open on your device, provide the device model and Android version so the issue can be quickly identified
Local information
For Bangladesh-based users, responses are arranged by Dhaka time; even if sent at night, they will be checked in the next batch
3 steps to contact support
1. State subject
Be direct, indicate where the problem is; write 644jili Contact, 644jili Support, or 644jili Help, and the team will quickly route it
2. Provide
Username, phone model, and time; a message will be prepared within 2 minutes
3. Get answer
Keep follow-ups on the same ticket; history won't be lost
Start
Opening an account makes support tracking easier
Register nowOne last thing: most questions are quickly resolved on the 644jili Support page if needed Help Center And Registration page View all together